Edoardo Costa
  • Male
  • Amsterdam
  • Netherlands

Edoardo Costa's Friends

  • Antonio Pedro Araújo
  • Marijn de Vries Hoogerwerff
  • Corey Lord, CPA.CITP,CGMA
  • mariekevdijk
  • Jason Blumer, CPA.CITP
  • Emma Pivetta
  • Kallirroi Pouliadou
  • Inês Gonçalves
  • clementina gentile
  • marcella maltese
  • Emma Jefferies
  • David SM
  • Juan David Martin
  • Jorge Rodriguez
  • James Rock

Edoardo Costa's Discussions

Rapid Prototyping of Service Blueprint and Personas

Started Jun 1, 2012 0 Replies

Usually Service Blueprint and Personas are tool of the design development process to shape the initial ideas into more specific service prototypes.I'm investigating for solutions to help the quick…Continue

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Edoardo Costa's Page

Latest Activity

Edoardo Costa posted an event

Rethink! at Milan

April 10, 2019 to April 11, 2019
Rethink! is the first Italian festival dedicated to service design and service innovation. Designers, companies and institutions get together in a series of initiatives, debates and talks revolving around service design. It is a major cultural initiative linked to the Milan Design Week in April and the Milan Fall Design Week in October.Rethink! shares ideas and stories on cutting-edge service design topics to prompt discussion and real actions among the players involved.See More
Apr 3
Edoardo Costa posted an event

DOERS at Budapest

April 25, 2019 all day
This year it’s all about change and implementation.At this point, you’re probably tired to hear consultants preaching about agile environments, customer centred cultures. How about listening to those who are actually in the front lines? Let’s get our hands dirty this time and see what it’s all about.We bring the real DOERS of this industry together, ask them to show how they work. No fairy tales, no myths, just real stories.See More
Apr 1
Edoardo Costa posted an event

UXINSIGHT at Utrecht

April 3, 2019 to April 4, 2019
While talking to other UX researchers a few years ago, it became clear we all wished we had access to our research peers for advice, knowledge sharing and to use as a sounding board. From this, the UX research meetups were born and subsequently the first UXinsight conference.UXinsight has become a popular and respected international UX research conference. The aim of the event is to give the UX research field and community a boost by sharing knowledge, experiences and ideas.UXinsight 2019 is…See More
Jan 28
Edoardo Costa posted events
Jan 25
Edoardo Costa posted an event

Digital Thinkers Conference at Amsterdam

February 14, 2019 to February 15, 2019
Awwwards is the most visited digital design awards platform in the world. Every year we hold conferences in iconic cities across the globe including New York, Amsterdam, Paris, London and Los Angeles, to discover trends and new technologies, network and unveil the secrets of the Internet.Read moreSee More
Jan 10
Edoardo Costa posted an event

From Business to Buttons 2019 at Stockholm

May 3, 2019 all day
At From Business to Buttons 2019 you’ll get key insights into how to best collaborate to get the most value for your organisation. We’ll talk leadership, design systems, and how to go from design thinking to design doing. We’ll talk about how to actually use machine learning to add value to our solutions.Read moreSee More
Jan 8
Edoardo Costa posted events
Oct 26, 2018
Edoardo Costa added 3 discussions to the group JOBS, PROJECTS & INTERNSHIPS
Oct 25, 2018
Edoardo Costa posted events
Oct 25, 2018
Edoardo Costa added a discussion to the group JOBS, PROJECTS & INTERNSHIPS

Opening: Service Designer (and others) @Smaply, Innsbruck (Austria)

More than Metrics develops two software solutions to help other companies analyze and innovate their customer experience. We have b2b-customers in more than 60 countries and grow with a triple-digit number each year. To strengthen our team we are looking as of now for a Service Design & Customer Success Manager.Read moreSee More
Oct 23, 2018
Edoardo Costa added 2 discussions to the group JOBS, PROJECTS & INTERNSHIPS
Oct 22, 2018
Edoardo Costa updated their profile
Oct 22, 2018

Profile Information

Customer Journey Expert
Keywords/ interests
service design, interaction design, innovative design thinking
What can this community do for you? (we ask this question in part because we want a spam free community for you and other members)
I'm joining for networking and exchanging updates and experience of the field of service design

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Edoardo Costa's Blog

The Worst Portfolio ever

Posted on September 24, 2015 at 20:29 0 Comments

Check 'The Wost Portfolio ever' an interesting post by Alex Cornell, with funny and ironic indication about how NOT to design a personal…


Job Opening Hogeschool van Amsterdam - docent Online Onderzoek

Posted on June 26, 2015 at 11:19 0 Comments

(Dutch) Job opening at the Hogeschool van Amsterdam - docent Online Onderzoek

HvA-Docent Online Onderzoek vacature

World Information Architecture Day - Call for participantion

Posted on June 15, 2015 at 11:42 0 Comments

World IA Day is a one-day conference aimed at bringing the Information Architecture community together.

On February 20th, 2016, we’ll be celebrating the fifth annual World IA Day in cities across the globe. It's a fun day to learn from world-class IA minds, network with people passionate about IA, and showcase your new IA-related ideas. It's also a fantastic opportunity to host talks with content tailored specifically to your local community and in your local…



Posted on March 7, 2014 at 15:57 0 Comments



(English spoken) The DesignThinkers Bootcamp offers a unique team of…


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At 20:45 on June 27, 2012, Jorge Rodriguez said…

Thanks a lot for everything edoardo :·)



Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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