Forum Discussions (137)

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Customer Loyalty, Customer Experience Management, Co-creation of Value and (Service) Design Thinking

The 4 themes above represent somehow what I've been reading, thinking and sometimes blogging about over the past four months. Basically sin…

Started by Wim Rampen

9 Jul 14, 2009
Reply by Wim Rampen


Hello Wenovskiers, I'm two weeks in to a project called smallFISH. It's about bringing design students and small local business together,…

Started by Jason Cooper

5 Jul 4, 2009
Reply by Jason Cooper

FIAT-Chrysler merger: an alternate view on sustainability

Hello fellow Wenoovski-ites, I'd like to pick your collective brain about an idea for the FIAT-Chrysler merger available on slideshare: h…

Started by Maurolicious

0 Jun 30, 2009

What's so hot about design thinking?

Is design thinking a new phenomenon or is there just a growing interested in it? Why do you think it is such a hot-topic at the moment? And…

Started by Arne van Oosterom

15 Jun 29, 2009
Reply by Ralf Lippold

Design Thinking "The reality shows"

There are design problems and REAL problems, those no one acknowledges; to which first world solutions are a bit too sophisticated. Is desi…

Started by Cuauhtemoc Rodriguez

4 Jun 22, 2009
Reply by Cuauhtemoc Rodriguez

when doing something big and new, some challenges prepared for in front

These days and times, it's probably not just a simple single thing you invent or "think up" that's going to put you over and grab sufficien…

Started by chris peake

0 Jun 5, 2009

Service Design voor jonge creatieven, input gevraagd!

Hallo, Ik ben op zoek naar mogelijkheden om jonge creatieven in Amsterdam kennis te laten maken met Service Design. Als interaction desig…

Started by Inge Kuijper

3 May 30, 2009
Reply by Arne van Oosterom



Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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