New article by Paola Pierri: "Co-designing the healthcare: the importance of the design process"  (medlove.org)

 

From the introduction:

 

"Anyone using design tools and techniques for designing a service needs, at the very first step, to design the process itself.

Usually I refer (as many others) to the Double Diamond (fig. 1), from theDesign Council, as a very good way to visualise the design process. It is, as many other frameworks available in literature, a non linear, iterative process made of four iterative steps:

  • Discover
  • Define
  • Develop
  • Delivery

..."

 

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