Lauren Currie, Marc Stickdorn, Fergus Bisset, Arne van Oosterom and Renato Troncon caught off-guard during the Experience Service Design conference Finland 2009…

Tell me: What is your personal Service Design one-liner?

Big In Kuopio (Experience Service Design FInland) from DesignThinkers on Vimeo.

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Comment by Arne van Oosterom on September 13, 2009 at 20:09
That's a bit cryptic is it not? I hope "value creation" has more future than Service Design can offer...

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