I am writing this post because I am curious about the status of the early Service Design community, the pioneers of Service Design.
Tell me! How are you doing? What is the general feeling of what you’ve accomplished and where you are heading?
It has been 10 years or so since a new group, a new generation of professionals, started to develop and work within the field of what they called Service Design. These people, some just graduated, entered a field…Continue
Here's a video impression of our "Think Like a Startup" sessions / game using the Startup Canvas and toolkit.
The session was held at the Hasso Plattner Institute of Design (dschool) Potsdam.
The aim of the session is to create a company that has a perfect conection between things like personal and company values, vision, culture, organizational model, partnerships, kpi's and incentives, mission, value proposition, touchpoints, customer needs, expectations, perceptions, values…Continue
Computer owner: @lukemarson
Author: Andreea Hirica
The People Side of Highly Entropic Organizations…Continue
Added by Andreea Hirica Popa on November 26, 2012 at 13:30 — No Comments
Added by PILAR SAURA on November 19, 2012 at 20:00 — No Comments
Madrid, sept 2012
Designing emotions. Designing for human complexity.
"What are the motivations of a designer?, Why designers always want more?, Why designers feel…Continue
Added by PILAR SAURA on October 7, 2012 at 20:10 — No Comments
A very frequent question we have received since MiDi (Masters degree in Research for Design and Innovation at Elisava) started is: are all classes taught in Spanish? And at present the answer is yes. But starting march 2013 MiDi goes Bilingual.
One group will be completely taught in…Continue
Added by Jorge Rodriguez on September 3, 2012 at 13:00 — No Comments
"I know the joy of fishes in the river
through my own…
Added by PILAR SAURA on August 30, 2012 at 20:00 — No Comments
The SAN. 44.00…
Added by PILAR SAURA on August 12, 2012 at 10:30 — No Comments
As part of the DesignThinkers Group US launch event I gave a talk about Continuous Innovation.
The talk was (and is) meant to trigger a conversation on innovation. There are many different opinions on this topic, and it has many dimensions I do not cover in this talk. But hopefully there is enough in it to agree or disagree with and I want to invite you to share your thoughts and opinions.
Before taking on any project or problem, a Design Thinker has to analyze the situation to try to…Continue
Added by PILAR SAURA on July 31, 2012 at 0:46 — No Comments
This is the presentation of my new BLOG: I hope you find necessary to talk about this issue as I do.
"CEOs need to take action. The KSF of this Blog is to gaining the trust of CEOs and seniors managers in Designers and Design Thinking by creating confidence by simplifying their access to Design Thinking sources applied to multiple Innovative Business Models and through knowledge, facts and Best Practice related to Designers, Business Model…Continue
Added by PILAR SAURA on July 25, 2012 at 12:58 — No Comments
Hi Dear Colleagues:
I just posted some Design thinking resources and papers, and service design sites.
Let me know if you have new resources, thanks!
CEOs are closer to designers than they think. In addition to design professionals, scientists, artists, architects, engineers ... Who are Design…Continue
Added by PILAR SAURA on July 23, 2012 at 10:28 — No Comments
"Marketing in dead" believes Kevin Roberts, Saatchi & Saatchi CEO: "there is nothing new anymore", "our kids are connecting to each other and to brands across the world with no money involved. To us this a world that`s gone crazy" he says.…
We all want superstars, supermodels - or an 'idol'!
Millions of TV-viewers are following seemingly ordinary people in their battle against competition and aim to shine in the limelight - and with that to gain fame and fortune! It seems to be irrelevant what these people actually do, they just have to…Continue
Added by Jan-Erik Baars on May 10, 2012 at 16:34 — No Comments
How great that we have the designer, who is able to view the issue from another angle, and by that can generate new and relevant insights, isn't it?
True, not only designers can do that - it just needs a design thinking, which is driven by curiosity and empathy and wants to improve the existing for…Continue
Added by Jan-Erik Baars on April 14, 2012 at 11:00 — No Comments
It was a terrifying sight: a clutter of cables, tubes and pipes was hanging down from the ceiling and gave the scenery the impression of a torture chamber, just like you know from these old b&w horror movies - hello from Dr. Frankenstein!
Somehow it seemed that the grim atmosphere had no influence on the personnel working there: they were…Continue
Added by Jan-Erik Baars on March 17, 2012 at 21:14 — No Comments
Seymourpowell’s Head of Sustainability Chris Sherwin, discusses the growing recognition, even excitement, in the role that brands can play in creating a sustainable…Continue
Added by Robert Zlokower on February 14, 2012 at 17:00 — No Comments
“Innovate or die” becomes the order of the day. People in response seek ways to innovate.
Of late, many have embraced the practice of collaborative innovation, with its application of social media to sourcing crowds and ideas, and design thinking, with its structured approach to vetting hypotheses about new…Continue
Added by Doug Collins on February 10, 2012 at 14:00 — No Comments
Lunes Monday Feb 6
Register and welcome pack
17:00 - 18:00 Sala de Actos Bienvenida Ignasi Perez Arnal Director Educacion Contínua Elisava y presentacion general de la DTWEEK 2012 a cargo de Jorge Rodriguez director MIDI.
18:00- 19:00 Mapa del Design Thinking (Spanish) por Alessandro…
Added by Jorge Rodriguez on January 17, 2012 at 7:34 — No Comments