
I am writing this post because I am curious about the status of the early Service Design community, the pioneers of Service Design.
Tell me! How are you doing? What is the general feeling of what you’ve accomplished and where you are heading?
It has been 10 years or so since a new group, a new generation of professionals, started to develop and work within the field of what they called Service Design. These people, some just graduated, entered a field…
ContinueAdded by Arne van Oosterom on February 3, 2013 at 20:58 — 6 Comments

Here's a video impression of our "Think Like a Startup" sessions / game using the Startup Canvas and toolkit.
The session was held at the Hasso Plattner Institute of Design (dschool) Potsdam.
The aim of the session is to create a company that has a perfect conection between things like personal and company values, vision, culture, organizational model, partnerships, kpi's and incentives, mission, value proposition, touchpoints, customer needs, expectations, perceptions, values…
ContinueAdded by Arne van Oosterom on January 15, 2013 at 14:45 — 6 Comments

Computer owner: @lukemarson
Author: Andreea Hirica
The People Side of Highly Entropic Organizations…
ContinueAdded by Andreea Hirica Popa on November 26, 2012 at 13:30 — No Comments
My Virtual Me (Acknowledging The Act Of Communicating)
Added by PILAR SAURA on November 19, 2012 at 20:00 — No Comments
Experience Design: Brands, Designers & People
Madrid, sept 2012 |
Designing emotions. Designing for human complexity.
"What are the motivations of a designer?, Why designers always want more?, Why designers feel…
ContinueAdded by PILAR SAURA on October 7, 2012 at 20:10 — No Comments
New Design Thinking postgraduate program in English at Elisava
A very frequent question we have received since MiDi (Masters degree in Research for Design and Innovation at Elisava) started is: are all classes taught in Spanish? And at present the answer is yes. But starting march 2013 MiDi goes Bilingual.
One group will be completely taught in…
ContinueAdded by Jorge Rodriguez on September 3, 2012 at 13:00 — No Comments
Thinking about Empathy (I)
Added by PILAR SAURA on August 30, 2012 at 20:00 — No Comments
DT: Transforming Reality
Added by PILAR SAURA on August 12, 2012 at 10:30 — No Comments

As part of the DesignThinkers Group US launch event I gave a talk about Continuous Innovation.
The talk was (and is) meant to trigger a conversation on innovation. There are many different opinions on this topic, and it has many dimensions I do not cover in this talk. But hopefully there is enough in it to agree or disagree with and I want to invite you to share your thoughts and opinions.
I…
ContinueAdded by Arne van Oosterom on August 11, 2012 at 14:30 — 5 Comments
FAQS: Design Thinkers' Personal Questions
Before taking on any project or problem, a Design Thinker has to analyze the situation to try to…
ContinueAdded by PILAR SAURA on July 31, 2012 at 0:46 — No Comments
CEOs are Designers
This is the presentation of my new BLOG: I hope you find necessary to talk about this issue as I do.
"CEOs need to take action. The KSF of this Blog is to gaining the trust of CEOs and seniors managers in Designers and Design Thinking by creating confidence by simplifying their access to Design Thinking sources applied to multiple Innovative Business Models and through knowledge, facts and Best Practice related to Designers, Business Model…
ContinueAdded by PILAR SAURA on July 25, 2012 at 12:58 — No Comments
Design Thinking Resources
Hi Dear Colleagues:
I just posted some Design thinking resources and papers, and service design sites.
Visit:
Let me know if you have new resources, thanks!
Added by marcio c. de c. dupont on July 23, 2012 at 19:29 — 1 Comment
What is Design Thinking? CEOs & Innovation
CEOs are closer to designers than they think. In addition to design professionals, scientists, artists, architects, engineers ... Who are Design…
ContinueAdded by PILAR SAURA on July 23, 2012 at 10:28 — No Comments
Let's get intimate
"Marketing in dead" believes Kevin Roberts, Saatchi & Saatchi CEO: "there is nothing new anymore", "our kids are connecting to each other and to brands across the world with no money involved. To us this a world that`s gone crazy" he says.…
Added by PILAR SAURA on June 26, 2012 at 13:11 — 6 Comments
me-designer
We all want superstars, supermodels - or an 'idol'!
Millions of TV-viewers are following seemingly ordinary people in their battle against competition and aim to shine in the limelight - and with that to gain fame and fortune! It seems to be irrelevant what these people actually do, they just have to…
ContinueAdded by Jan-Erik Baars on May 10, 2012 at 16:34 — No Comments
optical illusion
How great that we have the designer, who is able to view the issue from another angle, and by that can generate new and relevant insights, isn't it?
True, not only designers can do that - it just needs a design thinking, which is driven by curiosity and empathy and wants to improve the existing for…
ContinueAdded by Jan-Erik Baars on April 14, 2012 at 11:00 — No Comments
design focus
It was a terrifying sight: a clutter of cables, tubes and pipes was hanging down from the ceiling and gave the scenery the impression of a torture chamber, just like you know from these old b&w horror movies - hello from Dr. Frankenstein!
Somehow it seemed that the grim atmosphere had no influence on the personnel working there: they were…
ContinueAdded by Jan-Erik Baars on March 17, 2012 at 21:14 — No Comments
The Innovation Director for a Sustainable Future…
Seymourpowell’s Head of Sustainability Chris Sherwin, discusses the growing recognition, even excitement, in the role that brands can play in creating a sustainable…
ContinueAdded by Robert Zlokower on February 14, 2012 at 17:00 — No Comments
Applying Collaborative Innovation to Design Thinking
“Innovate or die” becomes the order of the day. People in response seek ways to innovate.
Of late, many have embraced the practice of collaborative innovation, with its application of social media to sourcing crowds and ideas, and design thinking, with its structured approach to vetting hypotheses about new…
ContinueAdded by Doug Collins on February 10, 2012 at 14:00 — No Comments
Barcelona Design Thinking Week II · Draft Program Update
Lunes Monday Feb 6
Register and welcome pack
17:00 - 18:00 Sala de Actos Bienvenida Ignasi Perez Arnal Director Educacion Contínua Elisava y presentacion general de la DTWEEK 2012 a cargo de Jorge Rodriguez director MIDI.
18:00- 19:00 Mapa del Design Thinking (Spanish) por Alessandro…
Added by Jorge Rodriguez on January 17, 2012 at 7:34 — No Comments
Started by Maddy. Last reply by Lyden Foust Apr 11. 63 Replies 3 Promotions
I'm working towards my Master thesis with Design ROI as the focus. So , How can the value of design be proved by demonstrating the ROI?I know design is used to differentiate and entice users and it would be invariably hard to pin down it's value but…Continue
Tags: Innovation, ROI, Design, Business
Started by ricardojdc. Last reply by Lyden Foust Apr 7. 28 Replies 2 Promotions
This discussion follows from my interest in the fields of design thinking / service design and the perception that my country lacks such services. My immediate reaction was: "why not starting such a business?"However, some worries (in no particular…Continue
Started by Arne van Oosterom. Last reply by Richard Hewitt Jul 27, 2012. 26 Replies 7 Promotions
The 'market' will stay. The need for companies to reach that market will stay. But methods will change.Could design thinking be a new marketing method? Marketing 2.0? Will design thinking be integrated within the more traditional methods? Or will…Continue
Started by Arne van Oosterom. Last reply by Daniel Weiss Sep 3, 2011. 22 Replies 1 Promotion
WENOVSKI is a new network of creative minds... but there are so many other network. Is there something valuable we can add? A design thinkers event? Projects/ cases to collaborate on?Let's put our minds together.Tell me: What would be useful to you?…Continue
February 19, 2013 to June 30, 2013 – Online submission
China has unique, flourishing markets that are comprised of a diverse group of people with strikingly distinct lifestyles and preferences. In order to compete in the Chinese market, designs have to b…
Organized by Vivian Jin | Type: noprofit, global, design, contest
0 Comments 1 PromotionMay 26, 2013 all day – Shoreditch
DesignThinkers UK has proposed a FREE StartUpLab workshop at this years Digital Shoreditch Festival - "From Design Thinking to Doing Business" will be a hands-on Co-Creation Session focused on discov…
Organized by James Rock | Type: training, workshop
0 Comments 0 PromotionsJune 24, 2013 to July 5, 2013 – Parsons, New York, USA and Central Saint Martins, London, England
In 2013, Dual City crosses the Atlantic Ocean with an exciting new series of international short courses linking two world class cities and iconic institutions: Parsons The New School for Design and…
Organized by The Dual City Summer Sessions | Type: international, short, courses, in, art, and, design
0 Comments 1 PromotionJune 24, 2013 at 9am to August 2, 2013 at 5pm – London, England and Milan, Italy
London - Milan the Dual City Summer Sessions with Chelsea College of Art & Design and Nuova Accademia di Belle Arti (NABA) It could never be denied that London and Milan are synonymous with great…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
0 Comments 1 PromotionJuly 1, 2013 at 9am to July 26, 2013 at 5pm – London, England and Barcelona, Spain
London - Barcelona the Dual City Summer Sessions with Chelsea College of Art & Design and ELISAVA Barcelona School of Design of Engineering London and Barcelona are both world-famous for art and…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
0 Comments 0 PromotionsSeptember 8, 2013 to September 10, 2013 – Mayo Clinic
Transform is the conference for thought-provoking and inspiring ideas - held this year September 8 - 10, 2013, in Rochester, Minn. A multidisciplinary event focused on innovation and design solutions…
Organized by | Type: conference
0 Comments 0 Promotions© 2013 Created by Arne van Oosterom.
