Wer ist das denn „ein Kunde“, wo trifft man ihn, was ist ihm wichtig, wem vertraut er, wen respektiert er, welche Sprache spricht er und vor allem, was will er?…
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Added by Mario Sepp on December 28, 2015 at 14:49 — No Comments
Who really is „a customer“, where do you meet him, what’s important to him, who does he trust, who does he respect, what language does he speak and, most importantly, what does he want?…
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Added by Mario Sepp on December 28, 2015 at 14:45 — No Comments
Achieving authentic transformation across the manufacturing enterprise can seem as challenging as playing a competitive game of Jenga® in woolen mittens.…
ContinueAdded by Doug Collins on December 10, 2015 at 17:27 — No Comments
Advanced manufacturers—people who make “things”—face the same challenges in the Digital Age as their counterparts that traffic wholly in bits and bytes. Relentless immediacy. Increased transparency.
In this article, I…
ContinueAdded by Doug Collins on December 1, 2015 at 14:46 — No Comments
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