With Hurricane Sandy tearing up to the mid-Atlantic, Chase Consumer Banking sent out an email that reflects the highest order of customer service.
The email described a package of temporary policies to meet the banking and financial needs and worries of customers in a crisis. I’m talking delay of deadlines, waiving of fees, access to aid,…Continue
Added by Kristina Goodrich on October 30, 2012 at 17:10 — No Comments
The practice of collaborative innovation brings the wisdom of the crowds to bear on the unknown: unpredictable scenarios where expert intuition leads people astray. The fiscal cliff that today confronts the U.S. and world economies qualifies.
Added by Doug Collins on October 30, 2012 at 14:09 — No Comments
On a recent trip to Denmark, Seymourpowell design researches Jenna Singleton and Josh Wasserman had the great pleasure of experiencing the best of Copenhagen city living. Jenna and Josh were in town conducting ethnography interviews with ‘technology style leaders’ who, being generally hip and trendy, gave them some great tips of what to check out. Here’s what they…Continue
Added by Robert Zlokower on October 29, 2012 at 15:00 — No Comments
Added by Robert Zlokower on October 29, 2012 at 14:00 — No Comments
Seymourpowell is happy to be entering a third year of collaborative educational workshops with the V&A schools team throughout the 2012/13 academic year.
This year Seymourpowell will be running 10 extended DesignPro workshops, which will be held for students…Continue
Added by Robert Zlokower on October 29, 2012 at 13:00 — No Comments
Great clients lead from a vision, a sense of purpose, and a passion to engage both their staff and teams. That’s easy to say, but if you are a client, and you are swamped with the pressures and challenges of today’s problems – how on earth can you get to this elevated position? And as an Agency that relies on our Clients to be great to enable us to…Continue
Added by Robert Zlokower on October 29, 2012 at 12:00 — No Comments
Added by Robert Zlokower on October 26, 2012 at 13:00 — No Comments
It were tough times for me, being a designer and being employed at a company that defined it's reasoning based on financial indications, like turnover, gross margin, return on investment and so on. Eventually also you, as a designer, have to define your reasoning according to such parameters. Unavoidably the question on the 'return on investment' (ROI) will pop-up,like "What do I get back for every Euro I spent on design? Tell…Continue
Added by Jan-Erik Baars on October 23, 2012 at 19:42 — No Comments
The guys made a depressed impression, or maybe clueless, when I joined them at the bar. They seemed to have all agreed on the fact that something was changing fundamentally – and that it would involve all of them.
But as much as they were in for change, like in all those endless debates with clients and commissioners, the change happening right now was…
Added by Jan-Erik Baars on October 19, 2012 at 16:10 — No Comments
Toward a Theory of "Place Networks"
Added by Michela Ventin on October 17, 2012 at 16:44 — No Comments
Something that fascinates me in design, particularly way-finding and signage, is the struggle between something that is working as it should and something that isn't. The biggest observation is how to communicate that something isn't working, or is broken, and finding how a user will interact with that object if it is. No-one expects things to work all the time, then why are…Continue
Added by Richard Hewitt on October 16, 2012 at 16:28 — No Comments
People who work in the nuclear power industry track their lifetime exposure to radiation as a function of the maximum allowed by law. If only a benign regulatory agency would set limits for exposure to PowerPoint presentations. Lamentably, many would learn that they have exceeded the lethal dose.
Added by Doug Collins on October 16, 2012 at 16:23 — No Comments
In September 2012 Guido Stompff successfully defended his PhD thesis at the TU Delft, named "Facilitating Teamcognition. How designers mirror what teams do". The thesis is available at teamcognition.org
This PhD research is an in depth exploration of the practice of new product development…Continue
Added by Guido Stompff on October 9, 2012 at 23:24 — No Comments
Author: Andreea Hirica
“The artisans are like alchemists: they have a unique ability of transcending the matter, of going deep into the research and experimentation. They are able to envision something within their mind and then bring it into reality with their hands and…Continue
Added by Andreea Hirica Popa on October 8, 2012 at 18:20 — No Comments
Madrid, sept 2012
Designing emotions. Designing for human complexity.
"What are the motivations of a designer?, Why designers always want more?, Why designers feel…Continue
Added by PILAR SAURA on October 7, 2012 at 20:10 — No Comments
Fully contactless payment system launched at Barclaycard Wireless Festival 2012
Seymourpowell is pleased to announce details of its design work for …Continue
Added by Robert Zlokower on October 5, 2012 at 16:30 — No Comments
Added by Robert Zlokower on October 5, 2012 at 12:30 — No Comments
Making package sustainable, the fifth video in this Design Insights series, features Richard Seymour, co-founder and design director of Seymourpowell, discussing how the better approach to packaging is making it so it can be reused again and again. “My first rule of recycling is don’t,” Seymour says. “The first thing I want you to do is try to find ways to annihilate a sense of disposability…find ways to make things work much…Continue
Added by Robert Zlokower on October 4, 2012 at 12:30 — No Comments
They made the appointment together, father and daughter, in order to find out what the bachelor in design management is all about. Apparently she was looking for a study program in which she could follow her affinity towards creativity, whereas Dad seemed to have something in mind, which would lead to a solid job qualification, and would be of real value in the economy as he knows it. That’s why the ‘management’ in the program’s…Continue
Added by Jan-Erik Baars on October 4, 2012 at 10:30 — No Comments