September 2009 Blog Posts (14)

David Kelley Bootcamp Fireside Chat

David Kelley dropped by Bootcamp to talk with students about the and how design thinking can change the world.

Bootcamp Fireside Chat from Caroline O'Connor on…


Added by Arne van Oosterom on September 30, 2009 at 12:54 — No Comments

MIT's Next Lab

I'm sharing a post from my blog:

I inadvertently stumbled upon MIT’s Next Lab project’s web site as I was trying to correct an incorrect link a friend sent. What an interesting project.

Their mission partly states: “. . . believing that the global dissemination of knowledge will rapidly bring well-being to those who need it most. . .The Next Lab project challenges MIT students… Continue

Added by ayana baltrip balagas on September 17, 2009 at 2:45 — No Comments

Europark - The perfect parking

"The Swedish service design agency Transformator was asked by Europark to create a vision of the prefect parking. Based on in-depth consumer insights Transformator created this animation to show what parking with the users needs in focus could be… Continue

Added by Arne van Oosterom on September 16, 2009 at 17:09 — No Comments

Big In Kuopio!

Lauren Currie, Marc Stickdorn, Fergus Bisset, Arne van Oosterom and Renato Troncon caught off-guard during the Experience Service Design conference Finland 2009…

Tell me: What is your personal Service Design one-liner?

Big In Kuopio (Experience Service Design FInland) from DesignThinkers on…


Added by Arne van Oosterom on September 13, 2009 at 18:19 — 1 Comment

"Designing an Extraordinary Life" - Corey Ford - Keynote Speech

"Corey Ford's (Fellow & Lecturer Stanford tells the story of how the adventures of the Morehead Scholarship diverted him from a narrow, linear path to unexpected, extraordinary opportunities - from National Geographic, to the San Francisco Giants, to PBS FRONTLINE, to Stanford Business School, to the Stanford Just like designing an extraordinary product requires a non-linear series of flaring and focusing, so does designing an extraordinary… Continue

Added by Arne van Oosterom on September 13, 2009 at 17:01 — No Comments

Are we thinking 360º?

Sometimes I feel that technology blinds our perspective of the world. If in one hand technology provides us tools of great importance on the other hand in certain contexts technology isn't the best tool - developing countries that need to provide every kind of jobs in order to provide economical power to the community and the obvious lack of technological devices or expertise.

This makes me wonder: As a MS student of Service Engineering and Management, would I be able to design a… Continue

Added by Inês Carvalho on September 12, 2009 at 12:36 — 8 Comments

Service Design - Hospitals of the future

In this Thinkaboutit video, Tine Park, Strategic Design Consultant, at Designit shares her experiences from design processes at Danish… Continue

Added by Arne van Oosterom on September 11, 2009 at 18:02 — No Comments

Valerie Casey (IDEO) On Design Thinking and Sustainability

Added by Arne van Oosterom on September 11, 2009 at 17:49 — No Comments

Tapping In To Creative Potential - George Kembel

George Kembel, co-founder and executive director of the, describes how creativity can be awakened through the design thinking… Continue

Added by Arne van Oosterom on September 11, 2009 at 17:39 — No Comments

Redmonk's James Governor: Design Thinking

Added by Arne van Oosterom on September 11, 2009 at 17:00 — No Comments

Dissertation Writing Process Explained In 6 Simple Steps

Dissertation writing is not an easy task and it is extremely challenging for almost all students. Dissertation writing is the most important part of your degree. It requires dedication, perseverance, ability to do in-depth research and determination. Writing a dissertation is challenging but not impossible if you are provided with professional dissertation help. You should try to facilitate… Continue

Added by Edna Cohen on September 11, 2009 at 5:54 — 1 Comment


I'm working on a presentation I'll be giving at the Experience Service Design event in Finland.

I'm trying show how change is a constant, it is how we grow, learn and survive. Change is life.

And the only real thread is not changing.

For one part of my presentation I'm compiling a list of threats to "business as usual". I asked people on Twitter to help me with this list. Which they generously did… Continue

Added by Arne van Oosterom on September 5, 2009 at 17:00 — 2 Comments

Book Project on Social Games

I'm in the process of writing a book for Carnegie Mellon University's ETC Press. The book will expand the work started with my recent blog posts, and in practice, the book will be written by posting drafts of sections every couple of weeks to my blog. My goal is to finish the manuscript spring 2010. I will also take advantage of my on-going design projects, workshops, and teaching next semester to give the book an… Continue

Added by Aki Järvinen on September 2, 2009 at 11:00 — No Comments

Tim Brown on Change By Design

Tim Brown on Change By Design from IDEO on Vimeo.

IDEO's Tim Brown discusses his new book, Change by Design, to be released September 29, 2009.

To read more about the book, visit… Continue

Added by Arne van Oosterom on September 1, 2009 at 20:39 — 1 Comment

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Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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