When we can be sure of nothing then we must be sure of the process by which we resolve ambiguity.…

I'm just starting to learn abouth Design Thinking with the Design Council.  My project is about the Youth Justice Service.  If anyone has experience of using design in a youth offending service, I'd love to hear from you!

 I continue to be amazed by the gifts people bring to the table, above and beyond whatever their title or role might indicate.…

I am looking for designers to conduct a preliminary…

Chief strategist Charlie Bangbang has experienced the first evolution of his practice of collaborative innovation at Dirty Maple by applying the blueprint.

What lessons does he take about innovation management? About crowdsourcing? About leadership?…

I am one of the DesignThinkers USA partners and will be in the Bay Area from 23-29 July. I'll be doing a workshop on the 23-24th. The rest of my stay is all about meeting new people.

If anyone on the DT Network is out in the San Francisco area or knows someone I should meet while out there, please let me know. We are looking to expand our team and network of partner organizations. We want to build collaborative, trusting relationships with people who are passionate about the power of…

This post is partly in response to a comment on my previous post, partly in response to a conversation I had with a friend about to leave a company she founded and partly because of my own restless mind.

I've been here before.…

Kundenbegeisterung – ist doch ganz einfach…!?

How might we measure our practice of collaborative innovation? What story do we tell by the factors we identify and the indicators we track? Does the plot interest our audience?…

It's been very busy the last few months. Heck... it's been busy the last few years.

And even though I feel like we just started exploring service design & design thinking I also just recently realized that we have been at it for quite a few years now. Are we still pioneers... explorers? Or are we turning into the establishment. No. I don't think we are there yet. Thank god. I would hate to stop being an explorer.

We have been testing our hypothesis on the value of a…