May 2015 Blog Posts (8)

Don't call me wicked: reconsidering the term 'wicked problems'

(Re:posted from

As human-centred design enters all facets of industry vernacular and we buoy up the sales of post-it notes globally I kindly ask you to stop to pause for one moment and reflect.

Imagine a 16-year-old…


Added by Melanie Rayment on May 21, 2015 at 3:00 — No Comments

Using Computer Systems in your Business? --- Are you one of the organisations that loses as much as you gain?

We are all very accustomed to the benefits one can gain by embracing the ever rising gains offered various new digital technologies.

In the early years we justified investments by comparing system costs with efficiency gains from staff cost savings.  Most early systems were transaction based and centred on Financial records and calculations. As digital applications have matured we can now exploit digital for many more situations, particularly where we can glean the following…


Added by June Beddows on May 18, 2015 at 13:54 — No Comments

Method Mondays: Never Stop Learning. 5 Methods For Innovation You Should Try In Your Team

Benjamin Franklin once said: “Tell me and I forget, teach me and I may remember, involve me and I learn.” 

At the Design & Co-Innovation Center (DCC) at SAP we frequently organize the so-called “Method Mondays”, a regular one-hour meeting series in which the team members share, practice, and test…


Added by Ann-Sofie Ruf on May 18, 2015 at 13:02 — No Comments

Innovation Management Maturity: A Simple, Visual Approach

Thinking along the lines of practice and program maturity

Added by Doug Collins on May 12, 2015 at 13:36 — No Comments

Creating a 'We Culture' through Participation

Is the term ‘participation economy’ just a way in which brand strategists and marketers engage with a generation consumed by their world of abundance or a frame from which to design a new future? Whilst I tiptoe around my near non-existent knowledge of economics, I consider the many contexts we see this play out in. With the millennial generation before us and a generation at their heels that will consist of multiple sub-generations not constricted by a label, we see a product of a rapidly…


Added by Melanie Rayment on May 8, 2015 at 9:00 — No Comments

Removing Jargon from your 'Toolbox'

I’m on the exciting journey of connecting with new and interesting people having recently relocated to Tokyo for my Husband’s job. Moving to a new country where of course most people’s first language is not English, presents interesting challenges across the ‘settling in’ requirements.

One challenge it has uncovered is my need to adjust my reliance on jargon when speaking in a professional setting. Whilst this is something I consciously practice when speaking to different audiences it…


Added by Melanie Rayment on May 8, 2015 at 9:00 — No Comments

5 ways to manage your impact

I was fortunate to listen to Hervé Ladsous, Under-Secretary-General and Head of the Department of Peacekeeping Operations speak at the UN University in Tokyo earlier this year. He was gracious as he answered an array of serious questions from the audience questions on Boko Haram, Dafur and Afghanistan. The host asked him what his one goal for 2015 was, what he said next I was…


Added by Melanie Rayment on May 8, 2015 at 9:00 — No Comments

DesignThinkers Academy Network Newsletter - May

The May issue of the DesignThinkers Academy Network Newsletter is out! The DesignThinkers Academy Newsletter is the easiest way to keep up-to-date on the workshops and trainings organized by DT Academy but also by members of DT Academy Network working in the Service Design Thinking field all around the world. Check the following link:



Added by Network Administrator on May 5, 2015 at 13:56 — No Comments

Monthly Archives













Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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