• Better by Design CEO Summit 2013: David Kester - Design integration to disrupt
• Got two free ticket for the below event in Germany next week, who wants to go?
• Responsive Art Creating Spaces where Future Human Behaviors Manifest
• If design finds a place in digital education, it will be because . . .
• Car window turned into an interactive device
• The Design Thinking Behind This Year’s Cannes Lions
• "Design as a glue for using multiple points of view to address current global challenges"

• Yes, we celebrate #ServiceDesignDay
• Analogue customer requirements in a digital world
• New Dutch book: Design thinking. Radicaal veranderen in kleine stappen
• Do it yourself – who still needs employees?
• 6 key elements for building a real Smart City
• The United Airlines Case
• The United Airlines Case

• The future directions at Parsons, the School of Design Strategies
• Language Is Killing Our Ability To Innovate
• Mapping out customer experience excellence: 10 steps to customer journey mapping
• Love What You Do
• Simplicity is the New Elegance
• Can a Cultural Model be The Business Model?
• Customer Experience Map example

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