February 2011 Blog Posts (3)

DO THINK

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Added by Arne van Oosterom on February 16, 2011 at 21:00 — No Comments

Design Thinking In Financial Service

Processes, Activities and Decisions encapsulate a service. If the subject matter of the service is money, then consider a financial service. Do we have Financial Service Design in practice???? any comments on visualisations suitable for financial service design please.

Added by Karim Ullah on February 15, 2011 at 1:38 — 3 Comments

the unbearable lightness of design thinking

My latest blog: the unbearable lightness of designthinking. It considers 4 contesting paradigms / woldviews on innovation, based on a famous model of Daft and Weick (1984). These paradigms can be explained alongside two axes:

1. the belief to what extent 'world' can be analyzed, let alone predicted.

2. the belief to what extent an organization can change the course of events it is part of.

This results into a 2x2 matrix, depicting 4 quite distinct paradigms. Design…

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Added by Guido Stompff on February 13, 2011 at 14:04 — No Comments

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Customer discovery - would love your thoughts

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Human-centered design and service work?

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