January 2010 Blog Posts (10)

The future directions at Parsons, the School of Design Strategies

I could do with a little help :-)

I have been asked to participate in a workshop at Parsons New School for Design New York.

Naturally I am very honored. Specially since the other participants (so far) are Fred Dust and Ryan Jacoby from IDEO, Roger Martin from Rotman, Jannene Rae from Peer Insight, and Bob Feldman, Feldman and Partners and David Armano.

So needles to say... I could do with a little help.

The general purpose of the workshop is strategic… Continue

Added by Arne van Oosterom on January 30, 2010 at 0:30 — 121 Comments

What I'm Working On: Concept Design

While I like pondering design thinking, for me it's like the kitchen tools I use to cook a delicious meal; I focus on the meal and how it tastes. Yum.

On the menu these days is concept design, the early stage of a design process when I figure out *what* it is I'm creating. I do it at work, and I do a little writing on the topic, and perhaps will publish something. If you're curious here's a bit:…


Added by Victor Lombardi on January 27, 2010 at 18:48 — 1 Comment

Edible Gum Selling Service

The second service we are featuring is probably the most common service experience in India. Read the full story here

Added by Anab Jain on January 12, 2010 at 8:52 — 9 Comments

Healthcare Innovation by Design Weekly Summary #5 1/10/10

Click Here. Sam

Added by Sam Basta on January 11, 2010 at 4:00 — No Comments

Making a Strong Case for Interdisciplinary Thinking to make Service Design Thinking a Stronger Discipline

I have now and then touted Extended Service Design Thinking as a way to make Service Design Thinking a continuing discipline and not die as another FAD

Recently read an article on Harvard Business Review which threw more light on the subject. What is most interesting is that there were quite a number of interesting comments. There was even a comment on Inter disciplinary Thinking…


Added by Daniel Christadoss on January 10, 2010 at 15:29 — 2 Comments

One possible concept for the future of Magazines

Mag+ from Bonnier on…


Added by Andy Budd on January 8, 2010 at 17:17 — 7 Comments

Lovely tale about what designer does

Source : http://www.briancollins1.com/?p=1423

A Donkey and a Banjo

Once upon a time there was a raccoon who made his living making and selling banjos to the animals in the forest.

One day a donkey entered his shop.

“How can I help you?” asked the raccoon.

“Well, I would very much like to play the banjo,” said the donkey.

So the… Continue

Added by Neeraj on January 7, 2010 at 13:14 — 3 Comments

#1 Blood Selling Service

First up in our investigation into local Indian services is the rather unlikely ‘Blood Selling Service’, available as an ‘underground service’ in many large cities.

Read the full story here.

Added by Anab Jain on January 6, 2010 at 18:00 — 5 Comments

Healthcare Innovation by Design Weekly Summary #4 1/4/10

Happy New Year to all. Last week's summary is now available with a new feature of the Most Viewed posts. Sam

Added by Sam Basta on January 4, 2010 at 16:30 — No Comments

Documenting India's Local Services

We are working in India currently, which gives us an opportunity to observe the local services and the service economy that thrives in our country from a ’service design perspective’. Specially because 'service design' as a new 'saleable' design service is only just getting attention, while age-old services designed from necessity, often through ‘jugaad' are highly innovative and sustainable. Stewart Brand also talks about some… Continue

Added by Anab Jain on January 4, 2010 at 10:00 — 5 Comments

Monthly Archives













Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




© 2021   Created by Arne van Oosterom.   Powered by

Badges  |  Report an Issue  |  Terms of Service