As the editor – in – chief of the International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA…

 http://www.igi-global.com/newsroom/archive/flight-fight/3148/.

The digital transformation of…

Die digitale Transformation der Mitarbeiter Die digitale Transformation der…

Large enterprises are facing a faster changing business environment: innovation cycles are getting shorter, markets are being disrupted through digitization, new business models evolve, the “new generation” wants to be led differently, and working models are being revolutionized. A people-centric approach is a key differentiator for companies that want to be and stay relevant in the fast-changing business world.…

 - I participated in a series of articles on Personas and Customer Journey Mapping published by my good friends at MyCustomer. You’ll find some snippets of my writing, and other authors, in these articles. This is the first article.

But I thought it would also be good to share my contribution in one article.…

Are you tired of attending design conferences? Do you miss productive and sustainable sessions? Do you wish for inspiration that has an impact on your work and vision?

Then you should consider attending the “Design at Business” conference 2016 in Berlin.

It is not just about design, not just for designers, but rather addresses all design-minded people wishing to work…

Why do people struggle to identify and articulate the question that seemingly is top of mind? The question, which, if asked, might lead to real transformation?…

Bedrijven en organisaties vragen steeds vaker naar mensen met ondernemende vaardigheden. Ondernemend zijn is een manier van kijken naar de wereld: kansen creëren en pakken waar anderen obstakels zien, risico’s nemen waar anderen op zeker gaan. In welke bedrijfstak of baan je ook…

Google Maps has cut my travel time—and the number of miles I drive—by some small, yet significant amount. I hesitate to estimate an overall number for myself. Aside from letting me avoid the occasional, car-idling traffic jam, I suspect it’s a mile here, a mile there, a minute here, a minute there.

Those…

The practice of collaborative innovation is the means by which we realize our potential for leadership. …

Interaction 16, the premier design event organized by Interaction Design Association IxDA.org, brought together about 1000 design professionals, leaders, students and volunteers for three days of workshops and lectures as well as the IxDA Interaction Awards reception in Helsinki, Finland.

This year’s overarching theme was the next wave of interaction design as a craft and as profession as well as the future of design…

Today I am talking to three researchers from Stanford University, one of the world’s leading research universities. Brandi M. Pearce and Sara Winterstorm Värlander visited the Design & Co-Innovation Center (DCC) based at the SAP AppHaus in Heidelberg in March 2014. For their study…

I spent one week with 25 students from different disciplines at European institute of Design in Rome, (IED Rome University). Every year the university holds the event called IED Factory where a cross-pollination of skills and backgrounds mingle to boost creativity, diversity and collaboration. Twelve workshops take place and the students are bound to deliver a final project after an intense week of activities. I designed the workshop to introduce the Design…

Made (haveitmade.be) is a design and innovation studio based in Antwerp, Belgium. We combine insights from the observation of human behavior with opportunities of technology to design inspiring new products, interfaces and services. We are a young, dynamic and prize-winning team of ambitious design thinkers. We strive to always exceed the expectations of our clients and to improve the quality of life of all stakeholders involved.

Our creative approach to strategic challenges is well…

Amsterdam based Design Thinkers Academy has announced the College of Charleston will be the location of the first Design Thinkers Bootcamp to be held in the US.

Design Thinking is a formal method for practical, creative resolution of complex problems based upon the essential elements of empathy…

THE DESIGNTHINKERS ACADEMY NEWSLETTER JANUARY 2016

The DesignThinkers Academy Newsletter is the easiest way to keep up-to-date on the training sessions organized by DT Academy but also by members of the DT Academy Network working in the Service Design Thinking field all around the globe. If you would like to contribute to the next issues of the Newsletter, please contact us through email (info@designthinkersacademy.com).

2015 was the year the finance landscape saw a drastic increase in new players entering the market and offered a wide range of great services that none of the more established banks yet have been able to offer. New solutions and companies popped up up almost every week and…

Wer ist das denn „ein Kunde“, wo trifft man ihn, was ist ihm wichtig, wem vertraut er, wen respektiert er, welche Sprache spricht er und vor allem, was will er?…