This group facilitates the book project "This is Service Design Thinking. basics/tools/cases". Besides an open discussion on this project and map the flow of information regarding this project. Take part and tell us, where you first heard about it!
"- Service design is not a thing on its own. It is so easy to just 'design services by applying service design methods for better designed services...' Focus should be more on the effectiveness of the proposed approach to solve the…"
Join the Executive Winter School in Amsterdam ‘THIS IS SERVICE DESIGN DOING’ and learn how to apply Service Design Thinking to the rapid innovation of customer experiences in multi-channel product-service ecosystems.