Tennyson Pinheiro
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  • São Paulo
  • Brazil
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Service Design

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Arne van Oosterom commented on Tennyson Pinheiro's group Service Design
"Hi Michael, What kind of cases are you looking for exactely? Or maybe my question is, what would you be using it for? This way I can see if we have something usefull to share :-)"
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Michael Ericsson commented on Tennyson Pinheiro's group Service Design
"Hi looking for good reference cases of Service Design in retail (i.e Selfridges, Harrods, KaDeWe sized or bigger...), preferably in Europe?Both from at customer  and shop-owner perspective. Big or small.Much appreciated!"
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Profile Information

Profession
Brading, Project Management , Service Design specialist
Company/ Organisation
live|work Brazil
Location
São Paulo
Website
http://www.liveworkbrazil.com
Blog
http://designloyalty.blogspot.com
Twitter
http://www.twitter.com/tennydesign
Keywords/ interests
Service Design, Design Research, StoryTelling, Ideation, Design Thinking
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To share and learn.

Tennyson Pinheiro's Blog

The Black Smoke Cloud

Posted on August 28, 2009 at 22:50 0 Comments

I am really mesmerized with the amount of complex innovation frameworks that have been popping up now and then in books, blogs and speeches.

Some of them have bullets that goes from 1 to 10, others 1 to 36, but the fact is that if we put all together there would be like 700 bullets on a PowerPoint presentation (not counting the duplicates).

In my point of view all of these bullet points are only part of a huge black smoke cloud, like those ninja hiding clouds, strategically blowed… Continue

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