Sylvain Cottong
  • Male
  • Dudelange
  • Luxembourg
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Sylvain Cottong's Friends

  • Maddy
  • Ángel Núñez
  • Arno Karrasch
  • Ricardo E. Ruffo
  • Stefan Holmlid
  • Ulrike Anders
  • Vincent De Smedt
  • Jan Jursa
  • Mauricio Manhães
  • marianna recchia
  • Kira Krämer
  • Marco van Hout
  • Sam Basta
  • Sylvie Daumal
  • milan

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Sylvain Cottong's Page

Latest Activity

Sylvain Cottong updated their profile
Mar 1
Sylvain Cottong and Stefan Holmlid are now friends
Aug 26, 2012
Sylvain Cottong joined mark r.a. schrinner's group
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/// service design thinking in architecture ///

This group is about architecture and service design thinking. Currently I am working on a thesis about service design thinking and architecture. To share this passion and to look what kind of opportunities service design brings to architecture, I started some research. This research is about service design and its influence on architecture, e.g. how design thinking tools can change the way architects work with clients. Or maybe even more? Can design thinking tools change the way architecture…See More
Jun 12, 2012
Sylvain Cottong posted a status
"Hi everybody,just to let you know that I managed to publish ;) a new blogpost: Forecasting, Backcasting & Design Thinking http://ow.ly/7Dy9d"
Nov 24, 2011
Sylvain Cottong commented on Aale Roos's group IT Service Design
"Radically put, there is no such thing as an IT project, there are only communication & organization projects. Today most IT enterprise architectures reflect the organizations' underlying business model, and thus the way employees connect…"
Nov 9, 2011
Sylvain Cottong joined Aale Roos's group
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IT Service Design

According to a recent study, the main challenge for IT service professionals is the definition of their services. ITIL looks at service design from a techical point of view and seems to forget the realities of complex business structures.
Nov 9, 2011
Sylvain Cottong and Arno Karrasch are now friends
Jun 1, 2011
Sylvain Cottong commented on Graham Hill's group Gamification and Service Design
"I made a basic introductory presentation about gamification in Berlin 2 weeks ago: http://www.slideshare.net/sylvain/gamification-8024454"
May 31, 2011
Sylvain Cottong joined Graham Hill's group
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Gamification and Service Design

Gamification is the application of game mechanics to business. It works. It increases involvement, engagement and motivation in a broad variety of situations. This group is here to explore what gamification CAN DO for service design. See More
May 31, 2011
Sylvain Cottong is now friends with Maddy and Ángel Núñez
May 24, 2011
Sylvain Cottong replied to Maddy's discussion Evaluating Design's ROI
"The discussion on how return and investment is defined and interpreted is also at the heart of the macroeconomic redefinition of the measurement of GDP. I've been scratching on this subject in my blogpost "Beyond GDP (and it's micro…"
May 22, 2011
Sylvain Cottong and Vincent De Smedt are now friends
Feb 3, 2011
Sylvain Cottong and Ricardo E. Ruffo are now friends
Jan 9, 2011
Sylvain Cottong joined Arne van Oosterom's group
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Barcelona UnConference

The Barcelona Design Thinking Week will be hosted by Elisave, the leading Design School in Barcelona.See More
Nov 28, 2010
Sylvain Cottong joined Johan Blomkvist's group
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ServDes10 "Nordic Service Design Conference"

The 2010 edition of the Nordic Service Design Conference will be arranged by the service design researchers at Linköping University. This Group is a way for us to communicate the planning and get input and questions in regard to the conference.
Nov 7, 2010
Sylvain Cottong and marianna recchia are now friends
Nov 3, 2010

Profile Information

Profession
Design Thinker or whatever you want to call it
Company/ Organisation
strategybuilders.eu & nectarism.com
Location
Luxembourg
Website
http://www.strategybuilders.eu
Website
http://about.me/sylvaincottong
Blog
http://www.sylvaincottong.com
Twitter
http://twitter.com/sly
Keywords/ interests
customer experience management, service innovation, service design, branding & new marketing, innovation management, enterprise 2.0, business model innovation, performance management, IT, corporate social responsability, user experience design, information architecture, design management & research, design thinking, green business, social innovation, urban design, technology, trendwatching
Why do you want to be part of this community? (we ask this question in part because we want a spam free community for you and other members)
Because I am already part of it ;)

Comment Wall (1 comment)

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At 17:23 on January 23, 2010, hgaertner said…
Tks again for our discussion on System Thinking and Design Thinking. Sometimes it's the little but sharp statements that count!
 
 
 

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