I came caross your profile and landed up checking the website for futurescape and one of the things that caught my eye was the presentation developed on mobile and crafts. Well I am a designer and a budding social entrepreneur…"
Does the service design community need to work with the open source community to provide an alternative to Facebook Connect ?The background is the increasingly dominant role being played by a few companies in deciding on the issue of privacy of individual data. Frankly it does require an open movement to ensure there are enough perspectives on the board and also to provide tangible simple alternatives.The two articles that inspired this thought are as follows :…See More
"syamant, its an interesting question..
You do raise an important point that the average user might be uncomfortable with IVR'S and self service.
but i can see other possible ways to deliver service while keeping it human-centered and making use…"
"Given the context of financial scarcity over abundance in the rural Indian market I think that Jan Chipchase brings up the pertinent question: what would it take to turn cultures of repair into cultures of innovation? in his post Informal Repair…"