Sandy Lopes
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Sandy Lopes updated their profile
Jul 28, 2020

Profile Information

Organisational Development
Company/ Organisation
Stëftung Hëllef Doheem
Keywords/ interests
I am an economist by training and have a deep interest in service design. I always found that something was missing in my economist perspective and the main blind spot was the user-centeredness and the more open way of looking at situations. I develop concepts and improve working methods in my profession and I use a lot of design thinking to reach my objectives. I am not really a one-method evangelist and like to use bits and lieces of process improvement methods as well, such as lean or agile. Customer centricity is for me one of the best ways to make a message understandable by different people from different backgrounds.
What can this community do for you? (we ask this question in part because we want a spam free community for you and other members)
Share experience, tools, resources and best practices in design thinking. The areas I work in are mainly healthcare, sockal services, public services and a little bit in fashion.

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At 3:52 on July 25, 2014, raj_mahajan said…




Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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