"Hi Arne, Thansk for reply. :)
Maybe I was referring me to the Service Concept. One way, or issues that we need to ask, before to create and form a concept the service, before start to create it. I don´t if to put goals...or wich…"
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How to describe the Service before to create it?
Started this discussion. Last reply by Paulo Peres May 23. 2 Replies 0 Promotions
How to describe the Service before to create it?I would like to know if Anyone have a model (or tips) to create a service concept for a project of the…Continue
Research: regard between design thinking and wellbeing
Started Sep 2, 2012 0 Replies 1 Promotion
Hi, I would like to know if anyone knows any research linking design thinking with wellbeing, or the ambient collaborative, or morale/feeling employee. If there is regard between both. ;)
emdedding design thinking in organizations
Started this discussion. Last reply by Martin Silcock Apr 11. 1 Reply 0 Promotions
How design consultants can support organizations in embedding Design Thinking in their organization?Continue
On process service design we might put storefront, graphic materiais, signage like touchpoints too, putting into the Customer Journey Mapping?
Started this discussion. Last reply by Arne van Oosterom Aug 14, 2012. 1 Reply 0 Promotions
Is correct insert on Emotional Customer Journey Mapping or Blueprint, others "touchpoints" like signage, front of Shop, interns graphic materials? could be add on to tracking about customer…Continue
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Arne van Oosterom replied to Paulo Peres's discussion How to describe the Service before to create it?
"Hi Paulo, I would be happy to share some ideas with you.
But could you give me little bit more context? e.g. What kind of project are you thinking about? And in which stage of the project is this taking place? And are you thinking about a concept…"
Paulo Peres posted a discussion
How to describe the Service before to create it?
How to describe the Service before to create it?I would like to know if Anyone have a model (or tips) to create a service concept for a project of the service design? Or any questions to approach before the creation, to create a service concept.thanks :)See More
Martin Silcock replied to Paulo Peres's discussion emdedding design thinking in organizations
"Hi
Help them visualise problems and challenges and the systems that are producing the results they are currently getting
Create design thinking frameworks and tools that can be used in everyday work to solve problems, be creative, plan…"
Paulo Peres posted a status
"O que fazer quando perdemos as esperanças nas empresas?
http://ning.it/Z3M9vs"
Paulo Peres promoted Doug Collins's blog post Better Living through Collaborative Innovation
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