"I think, the difference lies in the perspective. If the service blueprint describes a service inside-out (How does it work?), the CJ map describes it outside in (How is the service perceived?).
Todd and Chris from Adaptive Path make a good point in…"
Oliver Schirok's Groups
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Latest Activity
Oliver Schirok replied to Jean-Sébastien Chouinard's discussion Is there a difference between Customer Journey Mapping and Service Blueprint?
Oliver Schirok updated their profile
Oliver Schirok joined Graham Hill's group
Gamification and Service Design
Gamification is the application of game mechanics to business. It works. It increases involvement, engagement and motivation in a broad variety of situations. This group is here to explore what gamification CAN DO for service design. See More
Oliver Schirok is attending Daniela Hammel's event
First Service Design Drinks in Cologne at Hallmackenreuther
March 19, 2010 from 8pm to 11pm
Endlich! Die erfolgreichen Service Design Drinks aus London auch in Deutschland!Am 19. März wird der Kick-Off der Service Design Drinks mit einem informellen und lebendigen Abend im Café Hallmackenreuther in Köln stattfinden. Die Türen sind offen für alle, die Interesse an Service Design und Design Thinking haben, die Lust auf inspirierende Unterhaltungen haben und sich bei Kölsch mit Gleichgesinnten vernetzen möchten.Kommt vorbei und trete der wenovski Gruppe "Service Design Drinks Cologne/…See More
Oliver Schirok commented on Marc Stickdorn's group german design thinkers
"Wer geht hin?
http://www.iakonferenz.org"
Oliver Schirok commented on Marc Stickdorn's group german design thinkers
"Ich bin mir immer nicht sicher, wie viel Austausch wir als deutsche Service Designer mit dem Paralleluniversum Service Engineering pflegen bzw. von diesem gar nicht wissen. Daher hier ein kurzes Update (Newsletter) vom Fraunhofer IAO in Sachen…"
Oliver Schirok joined Birgit Mager's group
Service Design Germany
Bring Service Design to the top of the agenda with policy makers and industries. Lobby, bribe, discuss... we will be talked about!!
Oliver Schirok joined rufflemuffin's group
Public Sector Design
A group about designing for the public sector. If you have experience in this field, or have any thoughts on it please share.See More
Oliver Schirok joined Satu Miettinen's group
Social designers
Social design is a participatory design approach to integrate marginalised communities. The aim is to produce knowledge on how service design can be used as tool in developing new service products and systems for improved social wellbeing.See More
Oliver Schirok joined Sam Basta's group
Healthcare Desing Thinking
Exploring the application of design-thinking-driven innovation to care delivery
Oliver Schirok joined Marc Stickdorn's group
german design thinkers
This group efforts to gather around German speaking design thinkers and strategic planners with international views and preoccupations. Feel free to share works, projects, generate ideas and in the end, bring your own contribution to a better world!
Profile Information
- Profession
- Experience Design Consultant, System Thinker, Usability Evangelist
- Company/ Organisation
- SCHIROK BY DESIGN
- Location
- Cologne, Germany
- Website
- http://www.schirok.com
- http://www.twitter.com/schirok
- Why do you want to be part of this community? (we ask this question in part because we want a spam free community for you and other members)
- Working on the fluid boundaries of online and offline, user and customer, product and service.
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Events
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Successful Design Awards
February 19, 2013 to June 30, 2013 – Online submission
China has unique, flourishing markets that are comprised of a diverse group of people with strikingly distinct lifestyles and preferences. In order to compete in the Chinese market, designs have to b…
Organized by Vivian Jin | Type: noprofit, global, design, contest
0 Comments 1 Promotion
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From Design Thinking to Doing Business
May 26, 2013 all day – Shoreditch
DesignThinkers UK has proposed a FREE StartUpLab workshop at this years Digital Shoreditch Festival - "From Design Thinking to Doing Business" will be a hands-on Co-Creation Session focused on discov…
Organized by James Rock | Type: training, workshop
0 Comments 0 Promotions
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New York London Courses from Central Saint Martins & Parsons
June 24, 2013 to July 5, 2013 – Parsons, New York, USA and Central Saint Martins, London, England
In 2013, Dual City crosses the Atlantic Ocean with an exciting new series of international short courses linking two world class cities and iconic institutions: Parsons The New School for Design and…
Organized by The Dual City Summer Sessions | Type: international, short, courses, in, art, and, design
0 Comments 1 Promotion -
London-Milan 2013: The Dual City Summer Sessions at Chelsea College of Art & Design and NABA
June 24, 2013 at 9am to August 2, 2013 at 5pm – London, England and Milan, Italy
London - Milan the Dual City Summer Sessions with Chelsea College of Art & Design and Nuova Accademia di Belle Arti (NABA) It could never be denied that London and Milan are synonymous with great…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
0 Comments 1 Promotion -
London- Istanbul 2013 - Dual City Summer Weave & Print Course
June 24, 2013 at 9am to July 18, 2013 at 4pm – London, England and Istanbul, Turkey
Starting in Central Saint Martins College of Arts & Design weave department you will create your own fabric samples using a table-top loom which you will take to Istanbul to print on, with other…
Organized by The Dual City Summer Sessions | Type: summer, textile, design, course, (weave, &, print)
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London-Barcelona 2013: Theatre Set Design for Stage
July 1, 2013 to July 26, 2013 – Wimbledon College of Art in London & ELISAVA in Barcelona
This course is ideal for anyone interested in pursuing theatre design. Through a progressive series of workshops, you will respond to a narrative through story boarding and model making to develop yo…
Organized by The Dual City Summer Sessions @ CCW | Type: art, and, design, summer, short, course, in, europe
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London Barcelona 2013: The Dual City Summer Sessions at Chelsea and ELISAVA
July 1, 2013 at 9am to July 26, 2013 at 5pm – London, England and Barcelona, Spain
London - Barcelona the Dual City Summer Sessions with Chelsea College of Art & Design and ELISAVA Barcelona School of Design of Engineering London and Barcelona are both world-famous for art and…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
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Mayo Clinic Transform Symposium 2013
September 8, 2013 to September 10, 2013 – Mayo Clinic
Transform is the conference for thought-provoking and inspiring ideas - held this year September 8 - 10, 2013, in Rochester, Minn. A multidisciplinary event focused on innovation and design solutions…
Organized by | Type: conference
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