Nick Crane
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Service Design | LEAN

Started this discussion. Last reply by Joe Dager Sep 21, 2011. 10 Replies

I work in an organisation where LEAN is the chosen approach to designing and improving services. I'm on a crusade to employ a more 'service design' approach, but keep getting asked where LEAN sits…Continue

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What can this community do for you? (we ask this question in part because we want a spam free community for you and other members)
I'm trying to soak up as much info about service design as possible and also contribute to this community with my experience of implementing this approach in an higher education institution.

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Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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