Gamification is the application of game mechanics to business. It works. It increases involvement, engagement and motivation in a broad variety of situations. This group is here to explore what gamification CAN DO for service design. See More
Service Process Design
Customer Participation in Service Delivery
Customer to Customer Interaction in Service Delivery
Why do you want to be part of this community? (we ask this question in part because we want a spam free community for you and other members)
I want to be able to discuss issues related to the delivery of Services, namely the participation of customers in the process, and on its integration.
I would like to find parterns interested in these topics, to learn about their views and to explore the possibility of future collaborations in these themes.
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