I have been lurking in the background for a while but I would like to contribute to this important forum of "design as a process'. I think it is also appropriate to link this statement to design thinking. Without…"
"Dubberly (2007) post on Service Design as Service Craft
Cybernetics as a foundation to design
"Cybernetics offers conceptual frameworks for understanding and improving the things we design.
At the heart of cybernetics is a series of…"