Design thinking is a mind-set that can help organisations understand and deal with complexity in a way that creates value for all stakeholders. But how does this work exactly and how can it be employed in everyday situations? This group facilitates a co-created practical exploration of how design thinking can help organisations deal with change and become better innovators. See More
This group tries to gather all those people involved in teaching, lecturing, tutoring or assessing design thinking subjects.Share your approaches and get feedback! Let's learn together and improve our own skills & knowledge..See More
According to a recent study, the main challenge for IT service professionals is the definition of their services. ITIL looks at service design from a techical point of view and seems to forget the realities of complex business structures.