Irith Williams
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Irith Williams's Discussions

Customer Journey Mapping - how can I manage risks?

Started this discussion. Last reply by Irith Williams Jul 17, 2012. 2 Replies

Hi SD peeps, another question for you. OK, so the majority of my users for a proposed Health Intervention are people who are HIV+. There are a lot of issues around people living with HIV talking…Continue

Tags: mhealth, user, research, confidentiality, ehealth

mapping a future service, any examples?

Started this discussion. Last reply by Irith Williams Jun 19, 2012. 2 Replies

I am currently involved in a health intervention project which only has a limited design budget. (The medical research budget is much larger). I hardly have any experience in Service Design, but I…Continue

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Irith Williams updated their profile
Feb 20, 2018

Profile Information

Freelance Human-Centred Designer
Company/ Organisation
Keywords/ interests
ehealth, mhealth, health interventions, UX, service design, interaction design, HCI
What can this community do for you? (we ask this question in part because we want a spam free community for you and other members)
I am exploring the world of Service Design and Design Thinking as applied to health interventions.

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Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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