Usually Service Blueprint and Personas are tool of the design development process to shape the initial ideas into more specific service prototypes.I'm investigating for solutions to help the quick…Continue
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"The Collective Action Toolkit (CAT) is a package of resources and activities that enable groups of people anywhere to organize, build trust, and collaboratively create solutions for problems impacting their community. The toolkit provides a dynamic framework that integrates knowledge and action to solve challenges. Designed to harness the benefits of group action and the power of open sharing, the activities draw on each participant’s strengths and perspectives as the group works to…Continue
Very interesting design process by the Mozilla team for the redesign of the bookmarking function of Firefox.
Firefox and “save for later”
All browsers support two functions: searching and revisiting. My research questions whether constructs like bookmarks really are the right model to support revisiting. I worked closely with Mozilla user experience researchers and designers to rethink how Firefox can better offer “save for later” in the browser. Firefox front-end developers…
Article from Jonnhy Holland community about the intimate connection between user experience and brand value.