
Started this discussion. Last reply by Arne van Oosterom Sep 21, 2009. 5 Replies 0 Promotions
Started this discussion. Last reply by Joel Van Dyke Jan 27, 2012. 13 Replies 0 Promotions
Started this discussion. Last reply by Daniel Weiss Sep 3, 2011. 22 Replies 1 Promotion
Arne van Oosterom has not received any gifts yet
Posted on February 3, 2013 at 20:58 6 Comments 3 Promotions
I am writing this post because I am curious about the status of the early Service Design community, the pioneers of Service Design.
Tell me! How are you doing? What is the general feeling of what you’ve accomplished and where you are heading?
It has been 10 years or so since a new group, a new generation of professionals, started to develop and work within the field of what they called Service Design. These people, some just graduated, entered a field…
ContinuePosted on January 15, 2013 at 14:45 6 Comments 2 Promotions
Here's a video impression of our "Think Like a Startup" sessions / game using the Startup Canvas and toolkit.
The session was held at the Hasso Plattner Institute of Design (dschool) Potsdam.
The aim of the session is to create a company that has a perfect conection between things like personal and company values, vision, culture, organizational model, partnerships, kpi's and incentives, mission, value proposition, touchpoints, customer needs, expectations, perceptions, values…
Continue
PILAR SAURA said… Hi Arne and thank you for caring!
Pilar
Gary Lloyd said… Arne
Thanks for the advice - I have written a short blog post to gauge interest.
Gary
Hoi Arne,
Vind dit ook echt een super vinding, jullie Design Thinkers creation.
Leuk om er in mee te gaan.
Hoe gaat het met de kleine man en kleine vrouw en jou vrouw. haha
Hoop dat alles goed gaat bij jullie.
groet
Rogier
Bob Cooper said… Hey Arne - I could have sworn I had registered when this site first launched, but alas, I guess I have too many logins/passwords to keep straight! Site looks great.
All the best
BC
Sara Coene said… Dank je voor het zoeken. Ik zal nog eens proberen.
Groet,
Sara
Andy Harrold said… Hello Arne, Craftbeer is the title artisinal beer producers give to differentiate their product for mass produced beers. :-) Our craftbeer workshop is exploring the insights we found in research between; customers, craft, everyday luxury items and taste. Certainly here in the UK and the USA its a fast growing market of which only a few companies have designed customer and non-customer engagements and feedback to compete.
Yes, we drink some beer :-), .....and Sorry I thought I was sending the message to my twitter followers!
Maddy said…
Maddy said… Thanks Arne ! What I mean by design here are the product designs, development and process.
I know design is used to differentiate and entice users but at the same would one be able to justify as to whether increased investment in design would generate increased profits ? Also, it's incredibly difficult to untangle design's contribution from all the business drivers.
Per say if I would like to interject an feature to a product design and the company's head asks me what would be the estimated ROI , I would have to fall back . It would be a challenge to see if one can "Prove the value of design by demonstrating the ROI' as we are in an economy where every cent is made to count. I hope this would be an interesting thesis topic for my masters and am planning to do the focus case studies wit 3M hopefully !!! Let me know your thoughts on this Arne .
Satu Miettinen said… Yes, I have finally finshed a Finnish book on service design and this is now in print :)
I have an idea about a book on social design with both more theoretical articles and hands on cases. Here is with few words what I have in mind:
Social Innovation with Design Tools
A new book on how design can improve everyday living, social cohesion and innovation. There is need to revisit and broaden the concept of social design. How can service design, interaction design and user centered design increase the innovation potential in the public and the third sector? What kind of practical means can different design methods offer for social change?
YongKyou Lee said… Hi, Arne. I'm very glad to see you here. i love this site it keeps me motivated and thinking. Many thanks :)
Started by Maddy. Last reply by Lyden Foust Apr 11. 63 Replies 3 Promotions
I'm working towards my Master thesis with Design ROI as the focus. So , How can the value of design be proved by demonstrating the ROI?I know design is used to differentiate and entice users and it would be invariably hard to pin down it's value but…Continue
Tags: Innovation, ROI, Design, Business
Started by ricardojdc. Last reply by Lyden Foust Apr 7. 28 Replies 2 Promotions
This discussion follows from my interest in the fields of design thinking / service design and the perception that my country lacks such services. My immediate reaction was: "why not starting such a business?"However, some worries (in no particular…Continue
Started by Arne van Oosterom. Last reply by Richard Hewitt Jul 27, 2012. 26 Replies 7 Promotions
The 'market' will stay. The need for companies to reach that market will stay. But methods will change.Could design thinking be a new marketing method? Marketing 2.0? Will design thinking be integrated within the more traditional methods? Or will…Continue
Started by Arne van Oosterom. Last reply by Daniel Weiss Sep 3, 2011. 22 Replies 1 Promotion
WENOVSKI is a new network of creative minds... but there are so many other network. Is there something valuable we can add? A design thinkers event? Projects/ cases to collaborate on?Let's put our minds together.Tell me: What would be useful to you?…Continue
February 19, 2013 to June 30, 2013 – Online submission
China has unique, flourishing markets that are comprised of a diverse group of people with strikingly distinct lifestyles and preferences. In order to compete in the Chinese market, designs have to b…
Organized by Vivian Jin | Type: noprofit, global, design, contest
0 Comments 1 PromotionMay 26, 2013 all day – Shoreditch
DesignThinkers UK has proposed a FREE StartUpLab workshop at this years Digital Shoreditch Festival - "From Design Thinking to Doing Business" will be a hands-on Co-Creation Session focused on discov…
Organized by James Rock | Type: training, workshop
0 Comments 0 PromotionsJune 24, 2013 to July 5, 2013 – Parsons, New York, USA and Central Saint Martins, London, England
In 2013, Dual City crosses the Atlantic Ocean with an exciting new series of international short courses linking two world class cities and iconic institutions: Parsons The New School for Design and…
Organized by The Dual City Summer Sessions | Type: international, short, courses, in, art, and, design
0 Comments 1 PromotionJune 24, 2013 at 9am to August 2, 2013 at 5pm – London, England and Milan, Italy
London - Milan the Dual City Summer Sessions with Chelsea College of Art & Design and Nuova Accademia di Belle Arti (NABA) It could never be denied that London and Milan are synonymous with great…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
0 Comments 1 PromotionJuly 1, 2013 at 9am to July 26, 2013 at 5pm – London, England and Barcelona, Spain
London - Barcelona the Dual City Summer Sessions with Chelsea College of Art & Design and ELISAVA Barcelona School of Design of Engineering London and Barcelona are both world-famous for art and…
Organized by The Dual City Summer Sessions | Type: art, and, design, summer, short, courses, in, europe
0 Comments 0 PromotionsSeptember 8, 2013 to September 10, 2013 – Mayo Clinic
Transform is the conference for thought-provoking and inspiring ideas - held this year September 8 - 10, 2013, in Rochester, Minn. A multidisciplinary event focused on innovation and design solutions…
Organized by | Type: conference
0 Comments 0 Promotions© 2013 Created by Arne van Oosterom.
