This group efforts to gather service designers / design thinkers interested in tourism. Let's connect and share our insights, projects, findings as well as relevant literature and media in order to spread the idea among our industry!
Latest Activity: Aug 11, 2014
I've always believed few things may continue to go on in services without anyone asking why. Models may get imported to other societies with no much attention, things may continue to be the same over…Continue
Please add literature and other relevant links & media!Continue
I've started to write on what could be hospitality 2.0 from a pure hospitality point of view. In addressing the direction of Community Engagement in Service Design and Delivery, I proposed the…Continue
Dear group members, I'd like to share with you some innovative hospitality concepts I've developed in a service design project. I come from ICT background, but this was a project I was asked to do in…Continue
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