Service Design

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Comment by Joel Van Dyke on March 5, 2011 at 16:52
Just returned from the X-Treat Conference in Berlin where I met Arne von Oosterom and Erik Roscam Abbing of Zilver, Global Service Jam organizers in Amsterdam and Rotterdam, respectively. Great Conference!
Comment by Adam StJohn Lawrence on March 5, 2011 at 11:35
Thanks Tennyson! But most congratulations should go to Markus  (@markusedgar) - it was his great idea.  I just took care of his rubber chicken while he was having it. :)
Comment by Tennyson Pinheiro on March 4, 2011 at 21:28
Global Service Jam in Brazil looking hot... lot's of ppl mentioned they are going to attend. Congrats to Adam and to the Design Echos guys, who are putting this together here in Brazil.
Comment by Joel Van Dyke on February 15, 2011 at 2:32
Global Service Jam Greenville SC, USA Looking for interested participants! Email me at March 11-13
Comment by Qin on January 30, 2011 at 22:06
Global Serivce Jam London, call for everyone who find themselves in London on 11th-13th March!

We have a problem: to charge or not to charge for a two-day event?

We are lucky enough to have two companies generously offering venue with low cost at East central London, however, there are other reasons why some of us think putting a small price (£15-20) on the tickets is a good idea, while some are against it.

We honestly think it is healthy to open the discussion to the public. Following the principle of co-creation, we are open to what you have to say – our dearest participating jammers.

Please feel free to leave us a comment or suggestion on

Look forward to hear from you.
Comment by Ruth Tullis on August 24, 2010 at 13:46
I am currently working on my dissertation involving cities, people, communities and service design.
Please check out my blog about my dissertation research.
Comment by Joseph Coughlin on August 15, 2010 at 18:14
Some thoughts for home services design and innovation for aging boomers - Baby Boomers & Aging-in-Place: Business Opportunities for Home Services, Insurers & Communications Providers
Comment by Richard Hewitt on August 15, 2010 at 14:31
Does anyone know of any service design agencies in the North, like Leeds or Manchester? Would there be much demand for one up there?
Comment by Johanna Hautamäki on August 13, 2010 at 12:40
Thanks for your input Tennyson, that is true. More is not merryer in this case. I'm at the moment going thrue all the information and next phase is to make guide lines for it, at that point we'll see which methods will be best for using.
Comment by Tennyson Pinheiro on August 13, 2010 at 12:33
Looks nice, Johanna. Just make sure you keep the right amount of techniques, what i mean by that is, keep it simple, don't over do it. People can get confused if you take a "too much" method oriented approach.
Nice challenge, keep us posted on it, ok?

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