Service Design Discussions (12)

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Free Design Thinking book

Hello everyone, You can download MJV Innovation's Design Thinking book for free here! Available in Engli…

Started by Alicia Reidy

0 Aug 10, 2016

Some Good Advise for a Service Design Short Course in London

Hi, I am spending some time in London, Germany and Italy this year looking for some good and short courses and experiences in Service Desig…

Started by Camila Caligari

2 Apr 29, 2014
Reply by Camila Caligari


Dear friend,    I am pleased to announce the first ever Service Design Short Course at Central Saint Martins, from the 1st to the 12th of A…

Started by Vincenzo Di Maria

0 May 19, 2011

Service Design Conference - San Francisco 2011

We are proud to announce that the theme for this year’s conference is From sketchbook to spreadsheet, where we'll be exploring the critical…

Started by Mauro Alex Rego

0 May 16, 2011

Journal and Publishing Opportunities for Service Design Research and Perspectives

Which journals publish service design research outcomes and perspectives?  Which do send articles to and/or do you read?   My list so far i…

Started by Gabriel Harp

1 May 10, 2011
Reply by Traci Thomas

Service design in Australia

I've been researching service design and find the concept and methodologies very exciting. I'm from a marketing background but really want…

Started by Sarah B

4 Apr 26, 2011
Reply by Karim Ullah

Service Design sales pitch pitfalls

Hey guys, let's share here some common pitfalls that we face when pitching for a new project/customer. My proposal is that we co-create a l…

Started by Tennyson Pinheiro

5 Apr 1, 2011
Reply by richard arnott

Service Design in China? any one?

Hi everyone, I am recently invited to write a book introducing Service Design to undergraduate design students (mainly industry design back…

Started by Qin

0 Aug 17, 2010

how to prototypie a virtual service?

Hello all,I'm creating a service for a mobile company and I need to test it. it is a virtual service, in a virtual scenario. How to prototy…

Started by Eduardo Pucu de Araujo

2 Feb 12, 2010
Reply by Adam StJohn Lawrence

What role does the physical setting take in service design?

Services take place within a larger context of a setting. Depending on the service, the setting may be virtual, physical or some combinatio…

Started by Kristina Tool

1 Nov 12, 2009
Reply by Adam StJohn Lawrence


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