James Rock's Discussions (15)

Discussions Replied To (8) Replies Latest Activity

"Hello Irith, it sounds as if there are a couple of key tools that would help. Servi…"

James Rock replied Jun 19, 2012 to mapping a future service, any examples?

2 Jun 19, 2012
Reply by Irith Williams

"hi Lydia, I think what you are describing is the development of the coworking space…"

James Rock replied May 14, 2012 to Service/experience design - enhancing our cafe experience

4 Jun 17, 2012
Reply by Lydia O'Neill

"I am amazed at the power of open innovation to gather people of different background…"

James Rock replied Mar 29, 2012 to Integrating Design Disciplines in Open Innovation Ecosystems. The IDeALL project http://www.ami-communities.eu/wiki/IDeALL

1 Mar 29, 2012
Reply by James Rock

"Hi Joel, interestingly only this week I was coaching a group of MBA students from W…"

James Rock replied Mar 9, 2012 to Service Design for Substance Abuse Recovery

1 Mar 9, 2012
Reply by James Rock

"Hi Nick, LEAN can indeed fit within service design. However, as a consultant practi…"

James Rock replied May 31, 2011 to Service Design | LEAN

10 Sep 21, 2011
Reply by Joe Dager

"You make some really good points David.   I started life as a Product Designer befor…"

James Rock replied May 22, 2011 to 'Traditional' Management Consultancy and Service Design - strange bedfellows?

17 May 28, 2011
Reply by Graham Hill

"Your observations seem quite correct. Closed loop sustainability will become the nor…"

James Rock replied Mar 30, 2011 to Design Thinking for Sustainability

4 Apr 19, 2011
Reply by Bianca Spierenburg

"hi Beatriz,   I empathise with you. In UK too the Design Thinking movement is relati…"

James Rock replied Mar 11, 2011 to Convince Customers

18 Apr 28, 2011
Reply by Tufan Karaca



Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

Started by Aaron A. Palileo Sep 12, 2017. 0 Replies




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