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EXECUTIVE SCHOOL #TISDD ATLANTA, USA OCTOBER ’14
Learn how to apply Service Design Thinking to the rapid innovation of Customer Experiences in multi-channel Product-Service Ecosystems. The Executive School in Atlanta ‘THIS IS SERVICE DESIGN DOING’ is planned in the week of October 20th – 24th 2014. (Facilitated by the co-authors of the award-winning book: ‘This is Service Design Thinking’)
Organizations, embracing innovation, have taken the seemingly logical step of designating people to help “foment a culture of innovation.” Enter the chief innovation officer.
People in this role must thread the needle. Taking too light a touch, they may be accused of cheerleading from the sidelines. Taking too…
The DesignThinkers Academy Newsletter is the easiest way to keep up-to-date on the workshops and trainings organized by DT Academy but also by members of DT Academy Network working in the Service Design Thinking field all around…Continue
I'd like to write here about our research at the University of Canterbury where at the School of Health Sciences, we have been designing and running workshops on design thinking in education and health. In these workshops, we are systematically examining how design thinking can lead to experience of the state of "Flow" among players. But more specifically, our approach to design thinking has involved a blending of the core principles of design thinking…Continue