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New Dutch book: Design thinking. Radicaal veranderen in kleine stappen

Posted by Guido Stompff on March 22, 2018 at 0:18 0 Comments

Did you ever notice that although it is easy to explain design thinking to others, it is damn hard to teach it to them? I discovered this on the go, while I was teaching and coaching students, start-ups and management teams. Maybe hard to believe, but the hardest group are students. They listen, they nod their heads enthusiastically, but their lack of confidences is a genuine killer. Missing information and extreme ambiguity transforms into a drive to analyze everything to death. Design…

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Do it yourself – who still needs employees?

Posted by Mario Sepp on January 31, 2018 at 12:31 0 Comments

They are not getting paid, they don’t need an office or a works council. Many businesses wish they had such employees. Surprise – they…

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6 key elements for building a real Smart City

Posted by Sanjay Abraham on July 9, 2017 at 20:52 0 Comments

Developing new cities that are well equipped with latest in infrastructure and best in class technologies has become a major initiative across the world today. After all, giving quality of life to the citizens is the biggest responsibility of any government especially in democracies. Many countries have…

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Opening Service Designer @Deloitte in Madrid

Un/a Diseñador/a estratégica (también conocido como SERVICE DESIGNER) equilibrado/a… equilibrado/a entre el negocio y el usuario final. Que entienda ambos mundos y sepa hablar en ambos idiomas, capaz de traducir cada una de las necesidades a los…See More
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Customer discovery - would love your thoughts

Started by Nikki. Last reply by Arne van Oosterom Nov 30, 2017. 1 Reply

Human-centered design and service work?

Started by Christopher Federer Oct 12, 2017. 0 Replies

Promoting my book

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