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EXECUTIVE SCHOOL #TISDD AMSTERDAM APRIL 2015

Learn how to apply Service Design Thinking to the rapid innovation of Customer Experiences in multi-channel Product-Service Ecosystems. The Executive School in Amsterdam ‘THIS IS SERVICE DESIGN DOING’ is planned in the week of April 20th – 24th 2015. Including a fieldtrip to learn about experiences with Service Design Thinking in the field. (Facilitated by the co-authors of the award-winning book: ‘This is Service Design Thinking’)

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"Buen Artículo de Andrés Oppenheimer "Cómo acelerar la innovación en 2015""
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Practice of Design Thinking for Organisations

Design thinking is a mind-set that can help organisations understand and deal with complexity in a way that creates value for all stakeholders. But how does this work exactly and how can it be employed in everyday situations? This group facilitates…See More
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Blog Posts

2-DAY TRAINING ‘FROM SELLING TO CO-CREATING’ FEBR 2015

Posted by Network Administrator on January 20, 2015 at 11:25 0 Comments

(Dutch spoken) Sales as a profession is changing dramatically, from selling to co-creating. In this 2-day high energy training sales professionals will be exposed to a new way of thinking and a new set of tools to be used in your daily customer oriented activities.



The result being a better understanding of your customer’s business (and the customer of your customer). This understanding both results in unique customer relationships and…

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What Is the Secret Sauce for Your Collaborative Innovation Practice?

Posted by Doug Collins on January 14, 2015 at 13:26 0 Comments

The savvy practitioner, by comparison, cannot rely on surface-level connections. They do not assume the sponsor sees immediately that the practice is for them because it’s called “innovation” and they ostensibly need “innovation.”

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Three Wishes for the Innovation Practitioner for 2015

Posted by Doug Collins on December 31, 2014 at 13:56 0 Comments

New Year aspirations for people who pursue the practice of collaborative innovation.

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